• Life Day By Day

    Service, surveys and feedback

    Service may come first but after service there are surveys and feedback. It seems that everyone these days after providing a service is asking me to complete a survey or give feedback. What happens to all this feedback collected mostly via short surveys and some not so short? The rationale for feedback is to improve customer service. But are we all suffering from feedback fatigue? I do like to give compliments and positive feedback where it is deserved but this endless invitation to complete surveys and give feedback is very bothersome. It usual takes longer than indicated for these endless requests for feedback. Does it improve the service? When I receive an…

  • Life Matters

    Embrace me

    I have not been blogging as regularly as usual. The reason is that I have been attending to my mother’s care needs – she is 92 years old. While demanding it has been a privilege to care for her at this time of her life. However, I am not the only one who is caring for my mother I have three sister and a brother, we are sharing the care. But as the paperwork Queen (a title given to me by my sister) my time has been very occupied! A few weeks ago, my mother phoned me on a Sunday asking me to keep in touch with her throughout the…

  • Life Day By Day

    The door of opportunity

    Is the door or opportunity something we find, or does it sometimes pass us by before we notice? I have pondered this at times and hope as time moves on that I do not miss the door of opportunity. The door of opportunity can come into our lives in many forms. In a job or business, a partner, choosing friends, choosing a home or holiday, where we live, what sports, hobbies, or craft we will invest our time in. What door do we step into and if we find ourselves in an unacceptable situation do we have the courage to step outside the door? Sometimes in our lives we must…

  • Life Day By Day

    Milk and honey

    Milk and honey is a metaphor meaning “all good things” – abundance and prosperity. Milk is a symbol for life. As we know babies drink only milk in the early months of life. Milk is so versatile. We can make milk drinks, use it in cocktails or in cooking. It is also used to make yoghurt, butter and cheese. Honey is used as a sweetener in beverages, in recipes or on a sandwich or toast. Honey and banana are a great combination. I use honey regularly when I make a marinade for meat or chicken. To produce milk and honey there are mutual relationships at work. Cows need grass. They…

  • Life Day By Day,  Life Wise Hints

    As good as it gets

    Have you ever woken up one morning and thought is this “as good as it gets”? I am sure there are many of us as we navigate life and ageing. Not that I am that old – yet! But like all other baby boomers, I am getting older. I am reminded of the movie “As Good As It Gets”. The movie received multiple awards. Jack Nicholson, Helen Hunt and Greg Kinnear (the main actors) all received an Academy Award Oscar for their performance. All together the movie received at least 40 winner awards from 1997 – 1999 and that is not counting award nominations. The awards that actors receive are…

  • Life Day By Day,  Socio-Political

    Gender equality: secular and sacred

    When I think of gender equality I think of the juxtaposition of the secular and the sacred. There is now a conversation across political parties, in the media and community in Australia about gender equality. This has come about due to the low representation of women in the Federal Liberal Party. In the country of a “fair go” are women with the same capability and qualifications as men getting a “fair go” in the workplace? Looking at the evidence there is still a way to go before gender equality is realised. To begin with there is a gender pay gap. Australian women must work and extra 56 days a year…

  • Life Day By Day,  My Garden

    A Carnival of Flowers

    Spring is here and everywhere I look there is a Carnival of Flowers and Toowoomba is about to celebrate. Apart from a display of flowers Toowoomba has much to offer during the Carnival of Flowers a yearly festival event held in September. If you live in the city or plan to visit at this time of the year you will find the city is blooming lovely. Flowers are also blooming at our place and in nearby Boyce Gardens, despite the lack of rain in recent months. Enjoy this pictorial display of flowers. Yet, Toowoomba is not all about flowers it is about people, culture, art, craft, food, wine, beer and much…

  • Life Day By Day,  Life Wise Hints

    Online habits – the subtle seduction

    Whether we like to admit it or not most of us have online habits. That is, what we do when we go online. How long we spend surfing the net. How long we spend on social media. If you have a business how long do you spend looking for marketing tips or inspiration? How long do we spend researching that new purchase? Yes, our online habits can control us if we are not aware of the seduction of the internet – the subtle seduction. Why do I say seduction? Because technology lure’s us into its web. Most of us can’t stay away from it. Yes, even older people, over 65-year old’s,…

  • Health Matters,  Life Day By Day

    Fake honey

    It is all over the news and everyone is talking about fake honey. Is one of Australia’s favourite honey producers fooling consumers? Capilano claim their honey is 100% honey. Who is telling the truth? We are yet to find out whether Allowrie Mixed Blossom Honey produced by Capilano is the real thing? Until recently we would regularly buy the Mixed Blossom Honey. While all the buzz is about honey, fake honey is not a new subject. The matter came up a few years ago in 2016 when a Victorian bee keep Simon Mulvany took Capilano to court. Mulvany claimed that Capilano were using imported honey and passing this off as…

  • Life Wise Hints,  Self-Care

    The Happiness Thermostat

    At what level is your happiness thermostat? At what level is my happiness thermostat? How do we maintain a happy equilibrium in our lives and is it necessary? I know that I feel better about myself and the world around me if I feel okay – I am happy. That is, I am not feeling down in the dumps, or at least not for too long! Emotions As we all know how we feel, our level of happiness, fluctuates. We can feel sad. Life circumstances can cause sadness and sadness is an emotion that will come and go in life. Sadness has benefits as it allows us to work through…